diff --git a/templates/help/index.html.twig b/templates/help/index.html.twig index 5917472..5a658a1 100644 --- a/templates/help/index.html.twig +++ b/templates/help/index.html.twig @@ -104,10 +104,10 @@

First-time setup, screen by screen

Step 1 of 2   Yellow screen, two QR codes

-

This is the WiFi-join screen. Your frame is broadcasting its own temporary network called PictureFrame-XXXX (where XXXX is the last four characters of its hardware ID).

+

This is the WiFi-join screen. Your frame is broadcasting its own temporary network called WeVisto-XXXX (where XXXX is the last four characters of its hardware ID).

  1. Unlock your phone first. iOS will not open the connection page automatically if you scan from the lock screen.
    2. -
  2. Scan the large QR on the right with your phone's camera. Tap "Join PictureFrame-XXXX" when prompted.
    3. +
  3. Scan the large QR on the right with your phone's camera. Tap "Join WeVisto-XXXX" when prompted.
  4. Your phone should pop up a "Connect to WiFi" page where you enter your home network's name and password.
  5. Tap Connect. The frame's screen will refresh (about 20 seconds — be patient, e-ink is slow).
@@ -127,15 +127,15 @@

This is the most common setup issue, and it's an iOS quirk more than a frame problem. Here's the fix order:

  1. Make sure your phone is unlocked before scanning. If you scanned with the lock-screen camera, iOS joins the network but won't open the captive portal page automatically — even after unlocking.
    2. -
  2. Open the "Connect to WiFi" page manually. With your phone connected to the PictureFrame-XXXX network, open Safari (or any browser) and go to http://192.168.4.1. The same form that should have popped up will load there.
    3. -
  3. Forget the network and try again. In your phone's WiFi settings, tap the i next to PictureFrame-XXXX and tap "Forget This Network". Then unlock your phone, scan the yellow Step 1 QR again, and accept the join prompt.
    4. +
  4. Open the "Connect to WiFi" page manually. With your phone connected to the WeVisto-XXXX network, open Safari (or any browser) and go to http://192.168.4.1. The same form that should have popped up will load there.
    5. +
  5. Forget the network and try again. In your phone's WiFi settings, tap the i next to WeVisto-XXXX and tap "Forget This Network". Then unlock your phone, scan the yellow Step 1 QR again, and accept the join prompt.
  6. Try a different phone or laptop. Any device that can join WiFi and open a browser will work.

The frame says "Connection Failed — try again"

-

You'll see this screen (red header instead of yellow) when the WiFi password you entered didn't work. The QR is the same — your phone might still have the PictureFrame-XXXX network saved.

+

You'll see this screen (red header instead of yellow) when the WiFi password you entered didn't work. The QR is the same — your phone might still have the WeVisto-XXXX network saved.

    -
  1. Reconnect your phone to PictureFrame-XXXX (it may have already auto-rejoined).
    2. +
  2. Reconnect your phone to WeVisto-XXXX (it may have already auto-rejoined).
  3. If the connect page doesn't open, navigate to http://192.168.4.1 manually.
  4. Re-enter your home network credentials carefully. Double-check the password — the most common cause is a typo or a missed capital letter.